Boilers

We have a natural Gas Boiler (Trinity-150 wall mount). This is same as Munchkin, just re-badged. It was working fine until now. What happens is that it tries to ignite once every hour without success. It says error code ER6, which can be either bad igniter or bad connection between two contacts that I have no idea of. I called the The contrcator who installed the boiler less that year ago (I bought the boiler new, from that contrcator) came the the same day I called and said the ignater could be bad and promised to come back with new ignator. We haven’t seen him ever since (more than week ago). I called several times and left a message, but noone answers. The boiler is covered with warranty, but manufacturer will only talk to the installer. What should I do? I am considering suing the contrator who left us freezing. We have heat pump and small electric heater and temperature in house is in low sixties. Please advise.

I agree sounds like a bad ignitor. Sounds like your contractor is screening his calls – try calling from a friends house he won ‘t recognize the number and will probably pick up phone thinking it is more business. Be nice to him on phone stroke his ego and tell him what a great job he has done and after he fixes problem report him to BBB

3 Responses to “Help! my boiler wont fire up, installer does not return calls?”